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Rhino Relocation

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21350 LASSEN STREET UNIT 1, CHATSWORTH, CA, 91311, US

© 2026 Rhino Relocation. All rights reserved.

USDOT #2407374 • MC #828305

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Terms of Service

Last updated: February 2026

1. Service Agreement

By booking moving services with Rhino Relocation, you agree to these terms and conditions. Our services include local moving, interstate moving, labor-only, packing, and related services as described on our website.

2. Pricing & Payment

All quotes are estimates based on the information you provide. Final charges may vary based on actual weight (interstate), hours (local/labor), and additional services requested on moving day. When available, binding estimates guarantee a maximum price.

3. Cancellation Policy

All cancellations are subject to a non-refundable 5.9% processing fee. Cancellations within 24-72 hours incur a 14.9% + $0.30 cancellation fee. Cancellations within 24 hours incur a 29.9% + $0.30 cancellation fee. No-shows will be charged a minimum service fee.

4. Liability & Valuation

Basic valuation coverage of $0.60 per pound per article is included at no additional cost. MoveSpace Coverage is available at additional cost. Interstate moves are covered under FMCSA regulations.

5. Restricted Items

Some items cannot be transported on a moving trailer — hazardous materials, perishables, vehicles, firearms, irreplaceables, and others. The full list is published on our restricted-items policy page. By booking with Rhino Relocation, you confirm that no listed items will be in the load. If our crew finds restricted items on move day, they may refuse to load them, and presence of certain items can void your cargo insurance.

6. Disputes

Any disputes arising from services provided by Rhino Relocation will first be handled through our internal claims process. If unresolved, binding arbitration may be pursued per FMCSA requirements for interstate shipments.

7. Privacy

Your personal information is handled according to our Privacy Policy.

8. Contact

For questions about these terms, contact Rhino Relocation at [email protected] or call 8007430083.